Please let us know how we can improve on our Services rendered to You
Please help us to serve you better by giving us your valuable feedback & request you to spare few moments to fill up this questionnaire & return it to us. If you have any additional comments or suggestions please write them in the space provided. Please put a Tick () mark in the relevant Box.
 
How satisfied are you with.........
Completely Satisfied
Satisfied
Somewhat Dissatisfied
Very Dissatisfied
Don't Know / Not Applicable
Your overall service experience at our dealership.
How courteously did dealership staff treat you.
Does the dealership value your business.
How would you rate our Dealership in terms of .......
Your Service experience at our Dealership
Excellent
Good
Fair
Poor
Not Applicable
Ease of scheduling appointment.
Promptly acknowledging you on your arrival.
Reasonable wait at the service center at the time of RO opening & delivery of vehicle.
Thoroughly Inspecting your vehicle & Understanding your service needs fully well.
Providing the estimate of charges before the work begun.
Providing you with the Estimated delivery time.
Providing you with clear explanation of services performed & all charges.
Reasonable time taken for the services.
Vehicle ready at promised time.
Vehicle returned cleaned after service.
Fixing the problem right the first time
Service workshop open at your convenient time.
All the Jobs / Concerns been attended.
Availability of all parts for services & repair.
General Cleanliness & Appearance.
Availability of all the tools & Equipments to carry out repairs.
 
Your Recommendations :
Based on your service experience at our service station
Definitely would
Probably would
Probably would not
Definitely would not
Don't Know/Not Applicable
Would you recommend our dealership as a place to have a vehicle serviced ?
Would you recommend a Ford Product.
 
Your Suggestions and Comments :
Name    * Vehicle Registration No    *
Email Id   Phone (Office)    *
You were served by Service Advisor
Comments :